questions and answers

Q: Where do you ship to?

Delivery is currently only in Germany and Austria.

Do you have questions about our products, do you need competent advice or can we help you in any other way?

We hope to answer some questions here. If not, use the contact form or give us a call on 030 88683610

Where do you ship to?

Delivery is currently only in Germany and Austria.

How long does it take to receive my orders?

That depends on where you are. Orders to Germany take 3 to 5 working days to arrive. Delivery details will be provided in your confirmation email.

Which shipping companies do you work with?

We currently only work with UPS. You will be asked to select a delivery method during the ordering process.

How can I track my order?

After your shipment has left our warehouse and has been scanned by the carrier, you will receive an automatic e-mail overnight with tracking information.

Can I return products?

We always want to make sure our customers love our products, but if you need to return an order we're happy to help. Just send us an email and we will guide you through the process.

Our customer service is available from Tuesday to Friday from 8:00 a.m. to 7:00 p.m.Average response time: 24 hours

contact form

WE DELIVER TO

Germany and Austria
with UPS and DHL
Click and collect in Berlin

COMPETENT CONSULTING

We know our way around and would be happy to advise you... ☎︎ 030 88683610

SECURE PAYMENT

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All common payment methods.

ALL PRODUCTS IN STOCK

No waiting time, safe packaging, fast shipping

questions and answers

Let customers speak for us